Got questions? We have answers.

The most common questions before buying a science playground, in five groups: from products and personalisation, through safety and payment, to delivery, installation and service.

A parent and child at a piece of equipment on a science playground

Products and personalisation

Won't children get bored with science equipment in the playground?

Science equipment in the playground adapts to a child's development, offering different experiences as their skills grow. Every visit is a new scientific challenge!

Can the content/graphics on the equipment be changed?

Yes, on many pieces of equipment, for an additional fee. All the options are shown on the personalisation page.

Can the colour of the equipment (frames) be changed?

The colour can be changed to one from the industrial RAL palette. Please let us know when the quote and contract are being prepared.

Do extra accessories get stolen?

Our kitchen equipment lets children play without extra accessories, using natural materials such as sand, grass or leaves, which develops their creativity. Equipment with moving parts is intended for fenced spaces, which increases safety and prevents accessories from going missing.

Standards and safety

Does the equipment need special surfacing underneath?

Our equipment does not require special safety surfacing such as rubber, which significantly lowers the cost of the investment. As well as cutting costs considerably, the absence of artificial surfaces makes the play space look attractive and natural.

Payment and budget

Can I pay in instalments?

Yes, this is possible once the individual details have been agreed with our sales team.

What is the minimum size of investment?

There is no minimum size of investment.

Delivery and installation

Do you carry out projects across the whole of Poland?

Yes, we serve clients and install equipment throughout Poland and abroad.

What is the lead time for the equipment?

We count the time from signing the contract: orders for catalogue products are fulfilled in 6 weeks, and orders for personalised products in 8 weeks.

Can I install the equipment myself?

Yes, it is possible, but you need to say so while the sales team is preparing your quote. They will send you the installation instructions to review, so you can decide which option suits you best.

What documentation do we receive when buying equipment?

When buying equipment, the client receives: a warranty booklet, an acceptance report, certificates and installation instructions.

Service and warranty

Do I lose the warranty if I install the equipment myself?

No, as long as installation is carried out in line with the manufacturer's instructions.

Is vandalism covered by the warranty?

No, damage caused by vandalism is not repaired under the warranty. Vandalism is treated as improper use of the equipment (not in line with its intended use).

Do you service the equipment?

Yes. We take requests through the service form and consider each one individually. Depending on the type of damage, we can send instructions for a do-it-yourself repair, send the right parts or send an installer or service technician (for a fee outside the warranty).

Catalogue

Get the product catalogue

The full portfolio of science, sensory and therapeutic equipment in one PDF file - with specifications and certificates.

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